How can we assist you?

Find answers to frequently asked questions, step-by-step guides, and troubleshooting tips for all Roomismo features. Whether you need help with your PMS, Channel Manager, Guest App, or Booking Engine, our support centre has you covered.

Back to Support

Payments

Get help with payment setup, billing, invoicing, and transaction management. Learn about supported payment methods and how to handle refunds or disputes.

What payment methods can I offer to my guests with Roomismo?
Do you offer any discounts or promotions?
When can I charge my guest for their stay?

Need more help?

Our specialized support team is available daily, from 9:00 a.m, to 11:00 p.m., to serve hoteliers and tourist accommodation owners with their every need.