How can we assist you?

Find answers to frequently asked questions, step-by-step guides, and troubleshooting tips for all Roomismo features. Whether you need help with your PMS, Channel Manager, Guest App, or Booking Engine, our support centre has you covered.

When can I charge my guest for their stay?

With Roomismo, you have complete control over your guest payment policies. Choose the timing that best suits your business, whether deposit-based, full prepayment, or payment on arrival or departure. Our flexible system allows you to tailor the payment process to your operational preferences, ensuring smooth transactions and enhanced guest satisfaction.

Similar Questions

Explore related topics that other users frequently ask about. These questions may help you find additional information or solutions to common issues.

Need more help?

Our specialized support team is available daily, from 9:00 a.m, to 11:00 p.m., to serve hoteliers and tourist accommodation owners with their every need.