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Communication Preferences

Automate staff notifications and guest messaging to streamline daily operations and enhance the overall experience. Define how owners, team members, and guests receive communications through email, WhatsApp, or SMS. Customize workflows to reflect your property's unique style and service standards, ensuring consistent, timely, and personalised interactions at every stage.

Communication Preferences

Key Features

Communication Preferences Interface

Communication Preferences

With Roomismo’s Communication Preferences, you can fully automate how you stay in touch with both your team and your guests before, during, and after each stay. Set up custom messages for confirmations, check-in instructions, reminders, and promotions, sent via email, WhatsApp, or SMS. Internally, choose how owners and staff are notified about bookings, tasks, and guest arrivals, keeping your team in sync without the need for constant manual updates. You stay in control of the tone, timing, and channels used, allowing you to create a branded, high-touch experience that feels effortless to guests and efficient to your team. Roomismo helps property managers reduce repetitive tasks and deliver consistent, high-quality service across all touchpoints.

Smart Communication Settings That Enhance Every Stay

Smart Communication Settings That Enhance Every Stay

Fine-tune how your team and your guests receive messages throughout the entire stay cycle. Roomismo’s Communication Preferences give you full control over timing, channels, and content, so your communication feels seamless and professional at every touchpoint.

Automated Guest Messaging

Automated Guest Messaging

Create message flows for every stage of the guest journey, from booking confirmation to check-out. Use email, SMS, or WhatsApp to send essential info, reminders, house rules, or thank-you notes, all without lifting a finger.

Role-Based Staff Notifications

Role-Based Staff Notifications

Decide who gets notified about what. Owners, cleaners, and managers can each receive updates tailored to their role, whether it’s a new booking, a task completed, or a last-minute change.

Communication Rules by Property or Booking Type

Communication Rules by Property or Booking Type

Customize how communication works across different properties or guest segments. Set different workflows based on property size, language, stay duration, or guest type to make sure the right message goes to the right person at the right time.

Benefits

Boost Guest Satisfaction

Keep guests informed and reassured every step of the way with timely, relevant messages that feel personal and professional.

Save Time with Smart Automation

Eliminate repetitive manual tasks by automating guest communication and staff notifications, freeing up your team to focus on what matters most.

Improve Team Coordination

Make sure everyone is on the same page. From owners to cleaners, each team member receives only the alerts that are relevant to their role.

Strengthen Your Brand Voice

Maintain a consistent tone and message across all communication channels, ensuring every guest interaction reflects your unique brand identity.

Frequently Asked Questions

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Unlock Your Property’s Full Potential with Roomismo

Ready to take your property management to the next level? Roomismo gives you the power to streamline operations, boost direct bookings, and enhance guest experiences—all from one seamless platform. Say goodbye to inefficiencies and hello to smarter, more profitable management.

Take the first step today. Experience the future of hospitality tech.