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Chat Service

Enhance guest communication with real-time messaging, ensuring fast and efficient customer support. Provide seamless assistance, resolve inquiries instantly, and elevate the overall guest experience—all from one intuitive platform

Chat Service

Key Features

Chat Service Interface

Chat Service

The Roomismo Chat Service empowers app administrators to receive, manage, and respond to guest inquiries in real time, ensuring seamless communication and enhanced customer support. When guests choose to connect via the Roomismo Guest App, they experience a fast, efficient, and personalised interaction, allowing for immediate assistance with reservations, requests, or service inquiries. By streamlining direct engagement, this intelligent chat system enhances guest satisfaction, reduces response times, and optimises operational efficiency. Whether handling pre-arrival queries, in-stay requests, or post-checkout feedback, Roomismo's chat solution keeps communication instant, effortless, and guest-focused.

Seamless Communication That Drives Guest Satisfaction

Seamless Communication That Drives Guest Satisfaction

Empower your team with Roomismo’s real-time chat functionality - an essential tool designed to elevate guest interactions from pre-arrival to post-checkout.

Real-Time Messaging

Real-Time Messaging

Respond instantly to guest inquiries and requests, reducing wait times and increasing overall satisfaction with live, two-way communication.

Centralised Conversation History

Centralised Conversation History

Maintain full visibility with a complete log of all guest messages sorted so your team can follow up accurately and consistently.

Multi-Language Support

Multi-Language Support

Break language barriers and improve accessibility by enabling communication in multiple languages.

Benefits

Enhanced Guest Experience

Deliver a premium level of service with real-time, direct communication. Guests feel supported & it improves their overall satisfaction.

Faster Response Times

The instant messaging feature allows staff to manage requests without delay, boosting team productivity and guest trust.

Increased Operational Efficiency

Reduce reliance on calls or in-person queries. Streamline internal processes by managing multiple guest communications in a centralised environment.

Personalised, Multilingual Support

Offer guests communication in their preferred language, thanks to built-in multilingual capabilities—perfect for international travellers.

Frequently Asked Questions

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Unlock Your Property’s Full Potential with Roomismo

Ready to take your property management to the next level? Roomismo gives you the power to streamline operations, boost direct bookings, and enhance guest experiences—all from one seamless platform. Say goodbye to inefficiencies and hello to smarter, more profitable management.

Take the first step today. Experience the future of hospitality tech.